Important COVID-19 (Novel Coronavirus) Update

PLEASE NOTE: San Jose Neurospine is open for in-person and telemedicine appointments.

May 1, 2020

To our valued patients:

San Jose Neurospine continues to navigate the unprecedented challenges presented by the Coronavirus (COVID 19) pandemic. The safety and health of our patients and staff is of the highest priority. We wanted to update you as to several steps we are taking to protect our patients and staff.

Infection Control has always been and will continue to be a top priority for us. San Jose Neurospine is continually monitoring the guidelines and recommendations of the CDC – along with other federal, state, and local authorities – regarding infection control, and implementing their policies and protocols as they become available.

We have implemented the following steps in response to the pandemic:

1. We will be limiting the number of people who can enter into our facilities at any one time to ensure that people in each facility can easily maintain a minimum six-foot distance from one another at all times, except as required to complete the Essential Business activity of providing direct health care services (in other words, your family/friend/ride will be asked to wait outside/in their vehicle for the duration of your visit unless it is absolutely necessary for someone to be present with you during the visit).
2. We will have on site hand sanitizer, soap and water, or effective disinfectant at or near the entrance of the facility and in other appropriate areas for use by our patients and staff, and in locations where there is high-frequency patient and/or staff interaction (e.g. check-in/check-out desk).
3. Providing for contactless payment systems or, if not feasible to do so, the providing for disinfecting all payment portals, pens, and styluses after each use.
4. We will continue to regularly disinfect all high-touch surfaces in both common and private areas.
5. We will have signs posted at the entrance of our facilities informing all patients and staff to maintain a minimum of six-feet distance from one another and to avoid entering the facility if they:
   
   
   • Have a fever (100.0° F or greater)
   • Have any signs & symptoms of a respiratory illness (sore/dry throat, cough, runny nose, sneezing, congestion, fever, chills, sweats)
   • Have traveled outside the US in the last 30 days including cruises
   • Have traveled on a commercial flight in the last 30 days
   • Have been in contact with anyone who has been diagnosed with COVID-19 or is a Patient Under Investigation (PUI) for COVID-19